Digital Signage for Hospitals

Digital Signage for HospitalsHealthcare

COMM-IT implemented this Digital Signage project for one of the biggest the private healthcare provider in the Middle East. Hospital is operating 14 Medical facilities across Saudi Arabia, United Arab Emirates and Bahrain. This project was implemented over SCALA digital signage platform and is driving around 500 screens in six locations across three different countries in Middle East. The hospital information is being displayed at waiting areas and at nursing station zones the solution displays patient information and alerts. There is tight integration with HIS system. Content for the Waiting Area screens and the white board screens at the Nursing Station Area are managed through web services integration with all backend applications, including VIDA (HIS) which shows Lab results, Radiology, Nurse Call and Meal Orders online.

challenge

To provide way finder to the Patients.
To provide check-in in Kiosks for patients with appointments and Valid Patient ID.
To provide patient journey from patient throughout their visit in the hospital.
To update the Wait time for each patient on the Display.
To provide better Hospital Experience for the Patients in the waiting Area.

solution

COMM-IT Implemented Scala Digital Solution along with LG displays and AOpen Media Players.
Que Management Solution.
Kiosk Wayfinding solution.

Benefits

Interactive way finder kiosk to guide the patient to specific doctors or areas.
Self-Check-in Kiosk/Mobile App for existing patients reduces the wait time in the reception.
Patient Journey implemented thru Que Management solution.
Decrease Perceived Wait Time.
Share Important Health-Related Information/ promotions for patients in the waiting areas.

Technologies Used

Windows Server.
SQL Server.
Scala Digital Signage Server.
Scala Designer.
Que Management Solution.
Kiosk Wayfinding.
Hospital Information System API’s.